AstraZeneca Sales iPad App Design

There are over 6,000 market employees at AstraZeneca in China who access the internal website to complete their daily tasks. This means they have to carry laptops during marketing campaigns.

Client
AstraZeneca
Duration

September – December 2013

Deliverables
  • High-fidelity Design
  • Icon set
  • Click Prototype
  • User interview
  • Usability testing report
Project background

I led the user experience design of a project with a team of three members, which lasted for six months and involved business design, prototype design, usability testing, and delivery development.

As a UX vendor, our goal is to help AstraZeneca identify the app requirements that can meet the needs of its typical users. We aim to design a new app that will improve the efficiency of their daily work processes, such as approving hospital presentation meetings and processing online travel reimbursements.

My homepage

The homepage features two sections that display the current budget and ongoing events. This allows users to easily keep track of the number of events taking place and monitor the budget balance.

My events

On this page, you can easily keep track of the current status of all events. To add a new event, simply click on the add icon located at the top right corner of the page.

My to-do list

If you select one of the to-do lists, the event detail page will appear on the right side of the screen. At the top of the section, you will see the status of the event.

My messages

To access your messages, tap on the fourth icon on the navigation bar. A badge will indicate the number of unread messages you have. Tapping on the icon will open a window displaying your inbox.

What’s the problem we solved?

Over 6,000 market employees at AstraZeneca in China access the internal website to complete their daily tasks. This means they have to carry laptops during marketing campaigns. So we helped our client simplify the business requirement and translate it into a high-quality and useable app to level up the marketing employee’s daily task of experience design.

This process involved multiple participants playing different roles to explore the problems existing in the product jointly. The evaluation was based on Nielsen’s heuristic and Jeff Rubin’s problem grading method. It resulted in a complete usability report that focused on more than 20 problems reported by five real users.

Design WorkFlow

There were 5 steps to address our design solution to our client. Then we handed off our design spec files and assets to another Partner – Cognizant was the supplier responsible for project management, requirements analysis, and app development

1. Understanding & Research

We have communicated with our clients and gained an understanding of their main pain points.

2. Ideation design

We had a productive client meeting where several ideas were brainstormed.

3. Validate prototype

We have invited 5 individuals, including MR, DSM, and RSM, to validate our prototypes.

4. Finalized UI design

We were working on the details design including the icon and app user interface design.

Persona

This app serves 3 typical user which includes RSM,DSM and MR.

MR (Medical Representative)

DSM (District Sals Manager)

RSM (Region Sales Manager)

Prototypes

We made this in Balsamiq.

Preview

We use photoshop to design the interface.